Benefits
Cookies
Credit Card Processing
Products &
Custom Flowers
Petalpoints
Beebates
Customer Care
Franchises
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Overview of Vietnamcakes.com - Online florist & gift shop
Vietnamcakes.com is a reliable, high quality, and on-time online florist servicing
Vietnam. We have helpful Customer Care representatives and
staff who are honest and reliable. We are very thankful and
lucky that our business has experienced continual success
of steady and fast growth since starting the business in 2000. We believe it is due to our business
ethics as we work hard to fulfill our customer orders well and are happy to be in the
business of making people happy.
Here are a couple of examples of some of the successful orders we have delivered. As orders are mostly sent through our network of florists, the results will vary and substitutions may apply. We will always try to have our florists do their best to arrange the order the best they can.
BENEFITS
-Reasons for being the #1 Choice for Customers.
Highlights - Same
day orders allowed, make your own custom
flower bouquet or custom fruit
basket, donate to charity, self modify your own orders,
make extra money with our unique Beebate
program, be reminder of special occasions with our Date
reminder, and get confirmations
of your order, payment and delivery.
1.
HIGH QUALITY: We use very high quality flowers and prepare
your order right before delivery to ensure freshness.
2.
LOW PRICES: We believe our prices are fair and competitive with other florists. We must respect other online florists and do not want to put unnecessary pressure against other florists but we just want our customers to have a good experience and good products at good prices. If you feel our price is not the best, please let us know so we can better serve you.
3.
EXCELLENT Customer Care: Our customer care staff are honest and hard working. They will always do their best to help. Our email response time is very fast and we handle questions quickly.
4.
Express SAME DAY Service: In most cases, we are able to accept same day
orders throughout Vietnam . This service is available throughout
the whole year except major holidays such as Valentine's and
Mother's day.
5.
HIGH SECURITY PAYMENT SYSTEM: Our payment system is highly
secure. We offer Paypal's payment processing, AmazonPay and Authorize.net. Paypal are Amazon are public company listed on the NASDAQ stock exchange
in the USA. We keep strict rules as we believe security
is important to our customers. Having a third party credit card processor such as Paypal.com is very safe, secure and private as Vietnamcakes.com never sees the customer's credit card and any information on the credit card. Please contact us if you wish to use other payment methods such as Zelle, Venmo, Alipay and bank transfers which we may also accept on a limited basis.
6.
BUSINESS ETHICS: We are in business to make people happy.
We have expanded our business by offering good quality products
and services. We do not take our repeat customers for granted. We believe we have to earn our customer's trust with each order. We work hard for every order which may be the reason our repeat customers have been
continually loyal.
7.
LARGE PRODUCT MIX: We have a large product mix of over
thousands of items to choose from.
8.
Autofill Delivery Address: You can log into your account
to view previous orders and use the previous delivery address
to autofill into your next order. This helps save time and
is more organized. This can be found at the login page.
9.
Petalpoints are given for most items ordered. Petalpoints
are shown at the bottom of the photo under the Buy button.
You can accumulate Petalpoints and use them for future free
gifts and upgrades. Petalpoints vary for different items.
You must have an account set up to use them. Petalpoints can
be used at anytime except Valentine's. Petalpoints do not
expire. To view the current Petalpoint offers, you may click
here.
10.
Beebates: Beebates
have two parts. 1) Discounts 2) Commissions. Beebates
are similar to rebates where after you make a purchase you
are given a discount for the next order based on the subtotal
of your current order. When using your Beebate code to order,
you will receive both the discount as well as commissions.
You can share your Beebate Code with your friends so that
your Beetbate Revenues increase and your commission payout
is higher. Commision payout is 30% of your Beebate Revenues. When the Beebate commissions accumate
over USD
50, you can request the cash payment via Paypal.com. You must have an account to use Beebates.
11. UNIQUE SERVICES:
A. Custom make bouquets. You can visit our virtual flower shop webpage which you can
custom make your flower bouquet.
B. Custom make fruit baskets. You can now custom make your own fruit basket.
C. Self-Modifications of orders. You can change
and self-modify your order. Our website
has been designed to provide you with enough tools to order
the exact kind of flowers you wish to deliver.
D. Photo Return Service. This service is to take a photo of the recipient and send the photo back to you
in email. This is a wonderful way to see the person you miss
and care about. This service has been widely used for love
relationships and when flowers are sent to grandparents. Please note this service is not available in all areas.
E. Singing telegrams. In some areas, we offer an unique services through, SingAlive.com, which most Vietnam florist don't provide..
We offer singing telegrams which can be ordered with your
flowers. Please first check to make sure the singer can be
arranged. This service is not available in all areas and needs to be ordered in advance. The singers are hired on a third party basis and are amateurs which dress in normal clothing.
F. Charity Donations. We have
been sincerely thankful for our success in our online floral
business. We created this extra service so that anyone who
cares about the world and wishes to help the homeless, animals in need or the needy can
send three types of donations. 1. Money donations. 2. Rose
Donations. 3. Food and Clothing Donations. With or without extra donations we try to make it a point to help the homeless and needy when possible. If you do not donate here or anywhere else, please try to give to the needy when you can. There's a lot of people in this world that feels no one cares about them. When you give a small gift, even non monetary, the people in need will feel your warmth and care and make them feel happy. It will be also rewarding for you when you see how much you can make someone else happy. Please also consider both homeless people as well as animals too. Because animals are even more helpless than people, please try to help any animal in need.
G. Email-Real-Gifts: Emailroses.com will help you send real flowers and
gifts with just an email address. This is especially helpful
for those who meet people online on websites such as social
networking, lovematch, dating sites, singles, alumni, special
events, Facebook.com, Messenger, Whatsapp, instagram, Wechat, Twitter, Linkedin, Match.com, eharmony, Tinder, online chat, chatrooms, and the alike. You do not need the person's address at all to send gifts!
12.
CONFIRMATIONS: We will send you confirmations along the
way for your order.
1) A confirmation will be sent to confirm your order which
you can modify or update.
2) A confirmation will be sent from our website confirming
your payment and that your order is in progress.
3) A confirmation will be sent from our payment processor, such as
Paypal.com, confirming your payment.
4) A confirmation will be sent to confirm scheduling of your
order on the day of the order.
5) A confirmation will be sent after delivery has been made.
13.
REMINDERS:
1)
Order reminders. When an order is made but payment has not
been completed, we will send a friendly reminder for payment.
At this point, prior to payment, you can still modify or update
your order. This way you can make your order and pay later.
2) Date reminder. You can apply
for reminders so that you won't forget special occasions.
Cookies
To use our website your computer device needs to accept session
cookies since the application uses browser session cookies
for some features (Mainly the shopping cart). The cookies
expire when the user session expires. No cookies are permanently
stored on the customer's computer. We never use cookies to
store your information nor use it for any other purpose other
than for the use of the shopping cart.
Credit
Card Processing
Currently, Vietnamcakes.com uses Paypal.com, Amazonpay and Authorize.net as the credit card processor. Having a third party credit card processor such
as Paypal.com is very safe, secure and private as Vietnamcakes.com
never sees the customer's credit card and any information
on the credit card. This is very safe and protects the consumer
against fraud. Please contact us if you wish to use other payment methods such as Zelle, Venmo, Alipay and bank transfers which we may also accept on a limited basis.
Products
& Custom Flowers
Vietnamcakes.com
offers a large selection of flowers. We keep our flowers fresh
and good looking. We also offer the unique service of custom
make flowers. You can now choose your own floral additions
and arrangement.
Petalpoints
Petalpoints are given for most items ordered. Petalpoints are shown
at the bottom of the photo under the Buy button. You can accumulate
Petalpoints and use them for future free gifts and upgrades.
Petalpoints vary for different items. You must have an account
set up to use them. Petalpoints can be used at anytime except
Valentine's. Petalpoints do not expire. To
view the current Petalpoint offers, you may click
here.
Beebates
Beebates
have two parts. 1) Discounts 2) Commissions. Beebates
are similar to rebates where after you make a purchase you
are given a discount for the next order based on the subtotal
of your current order. When using your Beebate code to order,
you will receive both the discount as well as commissions.
You can share your Beebate Code with your friends so that
your Beetbate Revenues increase and your commission payout
is higher. Commision payout is 30% of your Beebate Revenues. When the Beebate commissions accumate over USD 50, you can request the cash payment via Paypal.com.
Vietnamcakes.com Customer Care
Vietnamcakes.com provides Customer Care via email during working office hours. We hope we can help as much as possible to help you send your gift to your recipient.
Franchises
Vietnamcakes.com does have
a franchise program. We currently have over 500 network florist
websites. Franchised website are under strict guidelines to
keep the standard and quality as high as possible. Franchises
that fall under the requirements, the license may be revoked
and business ceased. It is extremely important to keep high
standards and quality of both products and Customer Care.
If you are interested in pursuing a Franchise, you may contact us for more information. Please send your resume with a full description of your experience as a florist. We welcome everyone with high standards and high morals the chance to work together.
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